Litt

2.9 /5 (7 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The sentiment surrounding Litt's Plumbing Kitchen & Bath Gallery reflects a mix of positive and negative experiences from customers. While some customers praise the professionalism and responsiveness of the staff, others express frustration with communication issues, disorganization, and subpar work quality. The company has garnered loyalty from repeat customers who appreciate their problem-solvin... Read more

Services Offered Verified by Business

Bathroom remodeling
Bathtub installation
Bathtub repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Kitchen remodeling
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Remodeling
Shower installation
Shower repair
Toilet installation
Water heater installation
Water heater repair

Business Details

Workman Score

  • Price-friendly
    80%
  • Professionalism
    70%
  • Experience
    80%
  • Completion
    60%

Overview of Company Customer Sentiment Analysis in January

From the reviews collected, several key themes emerge regarding Litt's Plumbing Kitchen & Bath Gallery:Communication Issues: Multiple customers report a lack of follow-up and poor communication. Particularly notable is a customer who did not receive any follow-up after an appointment, resulting in them seeking services elsewhere. This theme indicates a systemic issue in managing customer expectati... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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