Invisible Excavations

This contractor demonstrates severe and consistent deficiencies across all dimensions. Professionalism is critically undermined by aggressive upselling tactics, late arrivals, poor communication, rudeness, and failure to honor commitments. Pricing is the most damaging factor, with multiple reviews documenting extreme overcharges (e.g., $2,500 vs. $575 for identical work, $26,000 estimates for simp... Read more

This contractor demonstrates severe and consistent deficiencies across all dimensions. Professionalism is critically undermined by aggressive upselling tactics, late arrivals, poor communication, rudeness, and failure to honor commitments. Pricing is the most damaging factor, with multiple reviews documenting extreme overcharges (e.g., $2,500 vs. $575 for identical work, $26,000 estimates for simple drain cleaning, $579 for a one-hour o-ring replacement). Project completion is compromised by incomplete work, missed callbacks, and installation errors requiring costly corrections. While technical capability is occasionally demonstrated (accurate camera diagnostics), it is overshadowed by unethical business practices and customer deception. The two 5-star reviews appear isolated and lack the specificity of negative reviews, raising credibility concerns. Read less