Goodfellas Plumbing & Drain

The reviews reveal a highly polarized view of Goodfellas Plumbing & Drain, with several recurring themes emerging from the feedback.Positive Experiences with Service: Some customers had excellent experiences, praising the company's communication, professionalism, and honest guidance. For instance, a reviewer appreciated the timely response and knowledge exhibited by the staff when dealing with... Read more

The reviews reveal a highly polarized view of Goodfellas Plumbing & Drain, with several recurring themes emerging from the feedback.Positive Experiences with Service: Some customers had excellent experiences, praising the company's communication, professionalism, and honest guidance. For instance, a reviewer appreciated the timely response and knowledge exhibited by the staff when dealing with an emergency involving a toilet flood, indicating that the company is capable of providing quality service when operational.Communication and Reliability Issues: Multiple reviews express frustration over missed appointments and lack of follow-up. Customers felt misled when the company failed to show up or provide updates, indicating a systemic problem with reliability and communication. This appears to have led to feelings of wasted time and effort.Quality of Work and Concerns with Compliance: A significant concern raised was about the quality and safety of the work performed. One reviewer reported a dangerous situation with exposed electrical wires left unaddressed, while another expressed dissatisfaction over a drainage installation that failed to work properly. This raises serious questions about the company Read less