Overview of Company Customer Sentiment Analysis in May
All three reviews are strongly negative, painting a consistent picture of a contractor with serious deficiencies across every measured dimension. Professionalism was repeatedly cited as a major failure — including missed and cancelled appointments, unreturned phone calls, and abandoning a job mid-work with a snake left hanging out of a clean-out for days. Project completion was equally poor, wit... Read more
All three reviews are strongly negative, painting a consistent picture of a contractor with serious deficiencies across every measured dimension. Professionalism was repeatedly cited as a major failure — including missed and cancelled appointments, unreturned phone calls, and abandoning a job mid-work with a snake left hanging out of a clean-out for days. Project completion was equally poor, with one job left unfinished and a mess, another requiring a follow-up contractor entirely, and a third described as only a 'band aid' fix. Pricing drew explicit complaints, including a $445 charge for a simple drain snake and billing practices that included travel time from the shop without prior disclosure. Workmanship concerns were noted in two reviews, including a stuck snake and a drain problem that was not properly resolved. Given that all reviews are negative and span multiple years, this contractor shows a persistent pattern of poor service. Read less