AAA Advanced Plumbing & Drain

This contractor's reviews paint an overwhelmingly negative picture across nearly every measurable dimension. Professionalism is severely damaged by repeated accounts of rudeness, no-shows, missed appointment windows, lack of communication, and inappropriate behavior — with only one review (Steve D., water heater install) offering a genuinely positive counterpoint. Project completion is catastrop... Read more

This contractor's reviews paint an overwhelmingly negative picture across nearly every measurable dimension. Professionalism is severely damaged by repeated accounts of rudeness, no-shows, missed appointment windows, lack of communication, and inappropriate behavior — with only one review (Steve D., water heater install) offering a genuinely positive counterpoint. Project completion is catastrophically low: across four of five reviews, no work was completed, work was abandoned, or the completed work caused additional damage such as a broken shower drain leaking into a living room. The one positive review describes a smooth water heater installation with good technical explanation, which is the primary basis for the experience score, though two other reviews describe technicians who acknowledged problems but then falsely reported to warranty companies that no issues existed — a serious competency and integrity concern. Pricing data was entirely absent from all reviews and cannot be scored. The single positive review prevents scores from bottoming out entirely but does not meaningfully offset the volume and severity of negative experiences. Read less