9to9 plumbing

The review provided highlights several key concerns that seem prevalent in customer feedback regarding 9to9 Plumbing:Communication Issues: A major complaint involves the company not following up with customers as promised. In this case, the reviewer states they were "ghosted" multiple times regarding a warranty repair, indicating a breakdown in communication that led to frustration and a lack of t... Read more

The review provided highlights several key concerns that seem prevalent in customer feedback regarding 9to9 Plumbing:Communication Issues: A major complaint involves the company not following up with customers as promised. In this case, the reviewer states they were "ghosted" multiple times regarding a warranty repair, indicating a breakdown in communication that led to frustration and a lack of trust.Reliability and Commitment: The reviewer experienced delays and unfulfilled promises, with the technician mentioning he would "be over sometime this week" but failing to appear. This raises concerns about the company's reliability and commitment to fulfilling their duties.Quality of Work: There is an implied issue with the quality of initial work, as the review notes a leak developed after a water heater installation, which suggests that initial repairs or installations may not have been performed to a satisfactory standard.Negative Customer Experience: The reviewer ultimately had to seek help from another plumbing service, indicating that their experience with 9to9 Plumbing led to significant inconvenience and dissatisfaction. Overall, the reviews consistently reflect a pattern of unreliable service, insufficient communication, and unfulfilled promises, which contribute to an overwhelmingly negative sentiment towards the company's performance in the past month. Read less