1st Choice Plumbing and Drain

1st Choice Plumbing and Drain earns strong marks across all four dimensions, driven by a large volume of consistently positive reviews spanning nearly a decade. Professionalism is the most frequently cited strength, with the vast majority of reviewers praising punctuality, clear communication, courteous demeanor, and responsiveness — though one 1-star review explicitly flags a failure to return ... Read more

1st Choice Plumbing and Drain earns strong marks across all four dimensions, driven by a large volume of consistently positive reviews spanning nearly a decade. Professionalism is the most frequently cited strength, with the vast majority of reviewers praising punctuality, clear communication, courteous demeanor, and responsiveness — though one 1-star review explicitly flags a failure to return a phone call, which prevents a perfect score. Pricing is rated favorably across many reviews, with multiple customers noting costs came in well under expectations and that the contractor actively avoided upselling unnecessary work; one reviewer did note that flat-rate pricing felt slightly high for a minor job, introducing a small downward adjustment. Project completion scores well, supported by consistent reports of jobs finished correctly on the first visit, follow-through on multi-trip repairs, and no abandoned work — though the review pool is heavily skewed toward older dates, reducing recency confidence. Experience is well-evidenced through specific descriptions of technical problem-solving, camera inspections, code compliance work, and successful resolution of jobs other plumbers had failed to complete. Read less