Supeck Septic Services

This contractor receives a critically low WW Score of 32.1, driven by severe and consistent failures across all dimensions. Professionalism is particularly weak (28/100), with multiple reviews citing poor customer service, condescending behavior, communication failures, and lack of follow-up after service changes. Pricing concerns (25/100) are substantial, with customers reporting unexpected charg... Read more

This contractor receives a critically low WW Score of 32.1, driven by severe and consistent failures across all dimensions. Professionalism is particularly weak (28/100), with multiple reviews citing poor customer service, condescending behavior, communication failures, and lack of follow-up after service changes. Pricing concerns (25/100) are substantial, with customers reporting unexpected charges, inflated fees ($750 pump charge, $130 undisclosed surcharge), and refusal to honor quotes or resolve product fit issues. Project completion (35/100) is compromised by service cancellations without notice, missed scheduled visits, and incomplete problem resolution. While technical skill is mentioned positively in one instance, overall experience (40/100) is undermined by poor decision-making (selling incompatible equipment) and lack of accountability. The single 5-star review from 2019 is substantially outweighed by five 1-star reviews spanning 2014–2021, indicating systemic and persistent problems. Read less