Robert Jones Plumbing
1.5 /5 (48 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The recent reviews for Robert Jones Plumbing reflect a predominantly negative sentiment, with multiple customers expressing dissatisfaction with the service they received. Common complaints include poor communication, unprofessional behavior by staff, lack of accountability for mistakes, and inadequate problem resolution. Positive feedback was scarce, highlighting a rare instance of promptness and... Read more
Services Offered Verified by Business
Drain repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Sump pump installation
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Water purification system cleaning and maintenance
Water purification system installation
Water purification system repair
Salt delivery
Workman Score
- Price-friendly
40%
- Professionalism
30%
- Experience
40%
- Completion
20%
Overview of Company Customer Sentiment Analysis in January
The analysis of customer feedback regarding Robert Jones Plumbing reveals a troubling pattern of discontent and frustration. Several reviewers detailed incidents where the company failed to provide the promised service, often citing significant delays without communication. For instance, multiple customers noted that service personnel arrived late or did not show up at all, leading to wasted time ... Read more