Quality Plumbing Solutions

4.3 /5 (33 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The recent reviews for Quality Plumbing Solutions reflect a largely negative sentiment, primarily centered around frustrating customer service interactions. Customers have expressed significant dissatisfaction with appointment scheduling issues, misunderstandings, and a lack of communication from staff, particularly a supervisor named Brian, whose behavior was described as unprofessional. This has... Read more

Services Offered Verified by Business

Bathtub installation
Bathtub repair
Drain installation
Drain repair
Faucet installation
Faucet repair
Garbage disposal repair
Gas line installation
Gas line repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair

Business Details

Overview of Company Customer Sentiment Analysis in January

In the reviews shared, the predominant sentiment is one of frustration and discontent regarding the company's customer service, particularly in scheduling appointments. The main complaint arises from the inability to trust that appointment promises will be honored, leading to confusion and additional stress for the customer. The reviewer described a troubling conversation with a supervisor named B... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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