Mike Hensley Plumbing

The overall sentiment regarding Mike Hensley Plumbing is mixed, characterized by both strong praise and significant criticism. Numerous customers commend the company for its quick response times, knowledgeable and caring technicians, and reasonable pricing. Many reviewers express a sense of trust and satisfaction, highlighting the family-owned business's commitment to customer service. However, th... Read more

The overall sentiment regarding Mike Hensley Plumbing is mixed, characterized by both strong praise and significant criticism. Numerous customers commend the company for its quick response times, knowledgeable and caring technicians, and reasonable pricing. Many reviewers express a sense of trust and satisfaction, highlighting the family-owned business's commitment to customer service. However, the negative reviews reveal serious concerns about service quality, particularly in relation to cleaning up after plumbing jobs and the effectiveness of solutions provided. Some customers express frustration over recurring issues that were not adequately addressed, leading to feelings of dissatisfaction and disappointment. These mixed sentiments indicate that while many customers have had positive experiences, there are critical areas that require improvement to enhance overall customer satisfaction. Read less