Midwestern Plumbing Service

The recent reviews for Midwestern Plumbing Service reflect a mix of experiences, primarily highlighting issues with pricing and service reliability. Several customers expressed frustration regarding unexpectedly high charges and poor communication, particularly with missed appointments and lack of follow-up. However, there are also notable positive experiences where specific employees received pra... Read more

The recent reviews for Midwestern Plumbing Service reflect a mix of experiences, primarily highlighting issues with pricing and service reliability. Several customers expressed frustration regarding unexpectedly high charges and poor communication, particularly with missed appointments and lack of follow-up. However, there are also notable positive experiences where specific employees received praise for their professionalism and effective service, especially in urgent situations. Overall, the sentiment is largely negative due to concerns over pricing and service consistency, but there are commendable individual cases that bring some balance to the feedback. In detail, reviewers frequently complained about the perceived high cost of services, with reports of being charged more than expected or being billed for minimal work. Issues with hot water heater installations and ongoing maintenance problems further contributed to customer dissatisfaction. The lack of professionalism was also pointed out through instances of missed appointments and inadequate customer service communications. On a positive note, a few reviews praised specific technicians for their thoroughness, professionalism, and effective resolutions to plumbing problems. In these cases, customers not only expressed high satisfaction but also showed willingness to recommend the company based on positive personal experiences. Despite the mixed reviews, the core issues appear centered around pricing and service reliability. Read less