Butler Plumbing Heating & Air Conditioning

The reviews for Butler Plumbing Heating & Air Conditioning indicate a stark contrast in customer experiences. The negative review highlights dissatisfaction centered around unexpected high costs and a lack of transparency, leading to feelings of being blindsided. The reviewer expressed frustration not only about the final bill of $1,100 but also about the absence of a guarantee for the services re... Read more

The reviews for Butler Plumbing Heating & Air Conditioning indicate a stark contrast in customer experiences. The negative review highlights dissatisfaction centered around unexpected high costs and a lack of transparency, leading to feelings of being blindsided. The reviewer expressed frustration not only about the final bill of $1,100 but also about the absence of a guarantee for the services rendered, which may suggest a gap in communication or assurance from the company's side regarding pricing and service outcomes. Conversely, the positive review paints a favorable picture, illustrating a scenario where prompt service was provided by a technician named Mike, who addressed an urgent plumbing issue effectively and efficiently. The reviewer appreciated the company's ability to respond quickly, which was a crucial factor, particularly since other companies could not accommodate their needs. The cost of $100 for the service also reflects a more reasonable expectation compared to the previous reviewer Read less