Preusser Plumbing & Heating

Both available reviews are strongly negative and were posted within the past 12 months (May and September 2024), giving them full recency weight. Professionalism is rated extremely low across both reviews, with explicit complaints about no call-backs, no-shows, poor communication, and refusal to acknowledge mistakes. Project completion is also critically low — one reviewer describes a misdiagnos... Read more

Both available reviews are strongly negative and were posted within the past 12 months (May and September 2024), giving them full recency weight. Professionalism is rated extremely low across both reviews, with explicit complaints about no call-backs, no-shows, poor communication, and refusal to acknowledge mistakes. Project completion is also critically low — one reviewer describes a misdiagnosed problem that resulted in an unnecessary water heater replacement, and a subsequent failure to respond when the issue persisted. Pricing concerns are raised in one review, where the customer felt charged significantly for work that did not address the actual problem. Technical experience is called into question by the misdiagnosis of the water source, with the reviewer noting that multiple other professionals confirmed a basic diagnostic step was skipped. Read less