Overview of Company Customer Sentiment Analysis in May
Only 4 of 9 reviews contained usable content; the remaining 5 were either 'unknown', 'NO', or completely blank and were excluded from scoring. Among usable reviews, professionalism was explicitly criticized — one reviewer described the owner as 'absolutely horrible, very rude, very short' and stated they would never return due to attitude alone, which heavily drags the professionalism score down... Read more
Only 4 of 9 reviews contained usable content; the remaining 5 were either 'unknown', 'NO', or completely blank and were excluded from scoring. Among usable reviews, professionalism was explicitly criticized — one reviewer described the owner as 'absolutely horrible, very rude, very short' and stated they would never return due to attitude alone, which heavily drags the professionalism score down despite one positive mention of politeness. Project completion is also concerning, with one reviewer explicitly stating the work made their faucet worse than before and threatening to report the contractor to the BBB, while another noted the contractor did return to fix defects. Pricing received only a single positive mention and must be treated with very low confidence. The most recent usable reviews are from 2015, making all data significantly outdated. Read less