Overview of Company Customer Sentiment Analysis in May
All three reviews are negative and paint a deeply concerning picture of this contractor across nearly every dimension. Professionalism is severely damaged by documented rudeness toward a vulnerable tenant and complete non-communication with a client over months. Project completion is critically low, with one review describing an abandoned job after a $1,000 deposit was taken, work left unfinished ... Read more
All three reviews are negative and paint a deeply concerning picture of this contractor across nearly every dimension. Professionalism is severely damaged by documented rudeness toward a vulnerable tenant and complete non-communication with a client over months. Project completion is critically low, with one review describing an abandoned job after a $1,000 deposit was taken, work left unfinished for over three months, and the client ultimately forced to hire another company. Pricing transparency is also a problem, with one reviewer explicitly describing a surprise $300 labor charge they were not warned about in advance. The one experience-related signal available — a contractor who nearly worked on the wrong utility line (gas instead of water) — further undermines confidence in technical competence. Read less