RMS Plumbing Services & Drain Cleaning

The reviews indicate an overwhelmingly positive experience with RMS Plumbing Services & Drain Cleaning. The first review highlights the company's responsiveness, with the reviewer experiencing a clog in their tub that was addressed promptly. This immediacy in service is a critical factor for many customers when evaluating plumbing services, leading to a strong endorsement from the reviewer. The s... Read more

The reviews indicate an overwhelmingly positive experience with RMS Plumbing Services & Drain Cleaning. The first review highlights the company's responsiveness, with the reviewer experiencing a clog in their tub that was addressed promptly. This immediacy in service is a critical factor for many customers when evaluating plumbing services, leading to a strong endorsement from the reviewer. The second review, which details a more extensive service involving kitchen and bathroom remodeling, further reinforces the praise for the company. Customers Michael and Lisa Maida note the collaborative approach of the team, specifically mentioning Randy and Annette, who helped design the renovations and took the time to explain the available options. This attention to detail and customer engagement enhances the overall service experience, as customers feel valued and informed throughout the process. Common themes across both reviews include: - Responsiveness: Clients appreciate quick response times to service requests, which is crucial in the plumbing industry. - Quality of Work: Both reviews emphasize high standards in service execution, whether resolving emergency issues or managing large remodeling projects. - Professionalism and Expertise: Customers commend the knowledgeable staff who guide them through processes and options, contributing to a satisfactory outcome. - Strong Recommendations: Both reviewers express a willingness to recommend RMS to others, as well as an intention to use their services again in the future. Overall, RMS Plumbing Services & Drain Cleaning has made a significant positive impact on its clients, ensuring satisfaction through effective communication, timeliness, and quality workmanship. Read less