Ohio Plumbing

Communication Breakdown: A consistent theme across the reviews is the inadequacy in communication from Ohio Plumbing. Multiple reviewers reported experiencing "no call, no show" incidents, where the company failed to inform them about appointment cancellations or delays. This lack of communication created anxiety and dissatisfaction among customers who had made plans based on the scheduled service... Read more

Communication Breakdown: A consistent theme across the reviews is the inadequacy in communication from Ohio Plumbing. Multiple reviewers reported experiencing "no call, no show" incidents, where the company failed to inform them about appointment cancellations or delays. This lack of communication created anxiety and dissatisfaction among customers who had made plans based on the scheduled service.Delayed Services and Lack of Accountability: Many reviews highlighted frustrating delays in service delivery. Instances of work being performed two weeks after payment, compounded by demands for additional fees without proper justification, raised alarms about the company's reliability. One customer recounted a 7-week waiting period before work on a sewer line began, exacerbated by poor internal coordination within the company.Unprofessional Behavior from Staff: Reviewers noted unprofessional interactions with Ohio Plumbing personnel, particularly with the owner, Jim Clark. Reports of rude comments, threats to take legal action over unpaid or contested charges, and general disrespect were particularly alarming. This behavior significantly dampened customers' trust in the company and contributed to a negative perception of how they handle disputes and grievances.Quality of Work: While there were mentions of satisfactory work in the past, a notable shift was observed in customers Read less