Lehman Drain & Septic

The reviews for Lehman Drain & Septic reveal a generally favorable sentiment, particularly focusing on the professionalism and skills of the team members. Customers consistently note that the crew, especially Brandon, Donovan, and Brandon Jr., displayed a high level of expertise and made quick work of plumbing issues. The quality of the work and the knowledge demonstrated by the technicians have l... Read more

The reviews for Lehman Drain & Septic reveal a generally favorable sentiment, particularly focusing on the professionalism and skills of the team members. Customers consistently note that the crew, especially Brandon, Donovan, and Brandon Jr., displayed a high level of expertise and made quick work of plumbing issues. The quality of the work and the knowledge demonstrated by the technicians have left many clients feeling satisfied and grateful for the service provided. Positive phrases like "excellent job," "thorough," and "on time" frequently appear, showcasing customer appreciation for both service quality and timeliness. On the other hand, the single negative review raises a significant concern regarding customer service. A customer reported dissatisfaction with a technician who not only caused damage to their property but also failed to rectify the issue afterward. This incident indicates a potential area of concern for the company, as it can severely impact customer trust and future business. Notably, the contrasting experiences highlight the importance of consistency in service quality and follow-up care. In summary, while Lehman Drain & Septic shows a trend of positive feedback, particularly regarding their technicians, they must take steps to address isolated incidents of poor customer service to ensure that all customers leave with a positive experience. Read less