Frecka Plumbing

The reviews indicate a split sentiment about Frecka Plumbing. On one hand, there are commendations for their plumbing work, professionalism, and community values. Reviewers frequently mention the courteous nature of their technicians and express gratitude for how staff treat clients, particularly in sensitive situations. For instance, one reviewer highlighted how the company treated their elderly ... Read more

The reviews indicate a split sentiment about Frecka Plumbing. On one hand, there are commendations for their plumbing work, professionalism, and community values. Reviewers frequently mention the courteous nature of their technicians and express gratitude for how staff treat clients, particularly in sensitive situations. For instance, one reviewer highlighted how the company treated their elderly mother with care during a stressful family situation, reinforcing the company's reputation as a family-oriented business. However, the reviews also reveal serious issues regarding customer service and communication. Multiple comments reference negative experiences with specific staff members, particularly a person named Gary, who was described as rude and dismissive during phone interactions. This has led some customers to express disillusionment with the company's overall professionalism. Customers felt that they were not adequately supported in their queries or concerns, especially regarding estimates for services. There Read less