Find Nearby Plumbers In Minot, North Dakota

Dans Plumbing & Heating has received a mix of reviews reflecting a polarized sentiment among its customers. Several recent clients experienced significant frustration due to poor customer service, particularly with communication issues, missed appointments, and claims of double charging.

These negative experiences overshadow the positive feedback. On the other hand, some customers praised Dan for his professionalism, skill, and integrity, particularly highlighting his honest pricing and thorough work when issues arose during plumbing jobs.

This dichotomy in customer experiences suggests that while there are capable and professional elements within the company, systemic communication problems and reliability concerns significantly impact customer satisfaction.

The reviews for Northern Drain & Sewer Service present a stark contrast in customer experiences, leading to a mixed sentiment overall. One customer expressed significant dissatisfaction due to an unpleasant encounter with a service technician, citing unprofessional behavior and ineffective service, which resulted in wasted time and money.

Conversely, another review praised the same company for their professionalism, knowledge, and effective problem resolution, highlighting a clean work ethic and fair pricing. This divergence suggests inconsistencies in service quality, indicating potential areas for improvement in technician performance and reliability.

The reviews for Northwest Plumbing reflect a predominantly negative sentiment, highlighting significant dissatisfaction with the quality of workmanship and a lack of accountability. Customers express frustration over the company

The recent reviews for Minot Plumbing & Heating convey a largely negative sentiment, primarily focusing on issues related to punctuality and customer service. Customers have expressed dissatisfaction with the lack of professionalism shown by staff, including tardiness and failure to communicate appropriately.

Complaints indicate a disconnect between the service provided by the employee and the support expected from the main office, ultimately leading to frustration and a decision to avoid future business with the company. In the detailed sentiment analysis, it is evident that the review highlights specific pain points that are significant for the company's reputation.

The primary concern is the plumber's tardiness, which undermines the reliability expected by customers. Moreover, the failure to introduce himself or offer an apology further exacerbates the negative experience.

This reflects poorly on the company's training and oversight of its employees. Another crucial finding is the poor response from the main office when the customer raised concerns about their experience.

This indicates a lack of accountability within the company and suggests that customer service is not prioritized, leading to increased dissatisfaction among clients. Overall, these reviews suggest that Minot Plumbing & Heating may need to address its scheduling practices and improve its customer service approach to restore trust and retain customers.