Total Care Plumbing

The majority of reviews for Total Care Plumbing reflect a strong positive sentiment, emphasizing key attributes such as honesty, efficiency, and responsiveness. Customers frequently praise the quick service, as exemplified by one reviewer who noted the team arrived shortly after the initial call and completed the job rapidly. The capability to provide prompt and accurate quotes, with transparency ... Read more

The majority of reviews for Total Care Plumbing reflect a strong positive sentiment, emphasizing key attributes such as honesty, efficiency, and responsiveness. Customers frequently praise the quick service, as exemplified by one reviewer who noted the team arrived shortly after the initial call and completed the job rapidly. The capability to provide prompt and accurate quotes, with transparency regarding costs, was frequently highlighted, leading to a sense of trust among reviewers. Brad, specifically, has emerged as a standout figure in the reviews, with multiple customers expressing appreciation for his professionalism and genuine care for customers' needs. The willingness to treat issues as warranty repairs, even when caused by unforeseen circumstances, demonstrates a customer-first approach that resonates positively. While the overwhelming majority of feedback is favorable, a contrasting viewpoint emerged regarding perceived pricing issues. One reviewer cited a high charge for replacing a garbage disposal and suggested other plumbing repairs were unnecessarily expensive, questioning the price-to-service ratio. This indicates a potential area for improvement regarding customer perceptions of pricing, especially for certain services that may appear inflated compared to DIY alternatives. In summary, Total Care Plumbing is seen as a reliable and efficient provider with commendable customer service, although addressing concerns about pricing clarity for specific jobs might further bolster their already strong reputation. The consistent positive feedback suggests that they are likely to continue as a preferred choice among customers seeking plumbing services. Read less