Ron

The reviews portray Ron's Plumbing as a company with serious shortcomings in customer service. The most prevalent theme among the feedback is the unreliable communication, where customers report significant delays in follow-ups, often attributed to forgetfulness or phone problems on the company's part. Many reviewers express their dissatisfaction with having to repeatedly initiate contact to check... Read more

The reviews portray Ron's Plumbing as a company with serious shortcomings in customer service. The most prevalent theme among the feedback is the unreliable communication, where customers report significant delays in follow-ups, often attributed to forgetfulness or phone problems on the company's part. Many reviewers express their dissatisfaction with having to repeatedly initiate contact to check on their service requests, pointing to a lack of organizational skills and customer care. Additionally, the reviews reveal a pattern of unfulfilled promises regarding appointment confirmations and the timing of services. Customers specifically mentioned agreements made about scheduling, yet these often went unheeded, culminating in frustrating interactions where they felt dismissed or were met with a lackadaisical attitude from the service provider. The commentary on rudeness emphasizes a perceived disrespect towards customers, which exacerbates negative experiences. In summary, the reviews for Ron Read less