Speedy Plumbing Service

The reviews indicate a clear sentiment of disappointment with Speedy Plumbing Service. Key themes emerge regarding customer service, pricing transparency, and professionalism.Customer Service: There are noted issues with the demeanor of the staff. One review specifically mentions that an assistant was rude to a family member during a visit, which highlights a potential gap in training or customer ... Read more

The reviews indicate a clear sentiment of disappointment with Speedy Plumbing Service. Key themes emerge regarding customer service, pricing transparency, and professionalism.Customer Service: There are noted issues with the demeanor of the staff. One review specifically mentions that an assistant was rude to a family member during a visit, which highlights a potential gap in training or customer interaction standards.Pricing and Transparency: Customers express frustration over the pricing structure. There is a sense that the company is not accommodating to clients on a budget. The reviewer felt the plumber was suggesting add-ons and additional travel charges rather than addressing the immediate needs of their plumbing issue. This approach fosters an impression of upselling rather than aiding the customer.Professionalism: Comments about condescending remarks regarding the quality of plumbing fixtures, such as calling a shower fixture "cheap", undermine trust. Customers expect professionals to respect their choices and advise without dismissing their decisions. Ultimately, the collective feedback suggests that potential customers should approach Speedy Plumbing Service with caution, especially if they have budget constraints or seek respectful and professional service. The overall sentiment veers towards recommending alternatives instead of this service based on recent experiences. Read less