Moorhead Plumbing & Heating

1.0 /5 (10 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The sentiment surrounding Moorhead Plumbing & Heating is mixed, with some negative aspects overshadowing the positive. While customers appreciate the goodwill of the technicians and their ability to complete plumbing repairs, concerns are raised about professionalism and cleanliness. The incident involving the use of personal towels for cleanup has notably impacted customer perception.

Services Offered Verified by Business

Bathtub installation
Bathtub repair
Drain installation
Drain repair
Faucet installation
Faucet repair
Hot water recirculation pump installation
Hot water recirculation pump repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower installation
Shower repair
Water heater installation
Water heater repair
Water pipe repair

Business Details

Workman Score

  • Price-friendly
    60%
  • Professionalism
    40%
  • Experience
    70%
  • Completion
    60%

Overview of Company Customer Sentiment Analysis in January

The reviews for Moorhead Plumbing & Heating indicate a dissatisfaction primarily rooted in the service etiquette and cleanliness of the technicians. The review points out two critical issues: the failure to remove shoes when entering the home, which can be especially problematic during winter months, and the inappropriate use of a personal towel for cleanup. Such actions can be perceived as incons... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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