City Air Mechanical

The review indicates a high level of frustration due to a perceived lack of transparency in billing practices. The customer specifically highlighted being charged $110/hour for both a master plumber and a helper, with additional late charges applied without clear justification. This has led to the feeling that the company's pricing could be described as exploitative, with the term "highway robbery... Read more

The review indicates a high level of frustration due to a perceived lack of transparency in billing practices. The customer specifically highlighted being charged $110/hour for both a master plumber and a helper, with additional late charges applied without clear justification. This has led to the feeling that the company's pricing could be described as exploitative, with the term "highway robbery" used to evoke a strong emotional response. Furthermore, the review mentions an adjustment to the bill that the customer deemed inadequate, reinforcing their perception that the company did not take their concerns seriously. A notable aspect of the review is the expectation of customer service that went unmet. The owner Read less