Lawson Plumbing

This contractor shows mixed performance across all dimensions. Professionalism is the strongest area, with multiple mentions of politeness, friendliness, and courteous behavior, though appointment wait times are noted as a concern. Project completion is significantly undermined by documented cases of property damage (torn floors, damaged appliances) and incomplete problem diagnosis. Pricing transp... Read more

This contractor shows mixed performance across all dimensions. Professionalism is the strongest area, with multiple mentions of politeness, friendliness, and courteous behavior, though appointment wait times are noted as a concern. Project completion is significantly undermined by documented cases of property damage (torn floors, damaged appliances) and incomplete problem diagnosis. Pricing transparency is poor, with at least one customer reporting feeling overcharged. Technical expertise is questionable, with one review explicitly stating the technician lacked knowledge. The overall WW Score of 58.3 reflects serious concerns about reliability and workmanship quality despite positive interpersonal interactions. Read less