Technique Plumbing

The reviews reveal a clear dichotomy in customer experiences with Technique Plumbing. On one hand, several reviews highlight the company's responsiveness and the ability to handle emergency situations effectively. Customers express gratitude for the quick action taken by technicians who arrived at odd hours to resolve critical plumbing issues, such as flooding or complete drain failures. These pos... Read more

The reviews reveal a clear dichotomy in customer experiences with Technique Plumbing. On one hand, several reviews highlight the company's responsiveness and the ability to handle emergency situations effectively. Customers express gratitude for the quick action taken by technicians who arrived at odd hours to resolve critical plumbing issues, such as flooding or complete drain failures. These positive sentiments are often accompanied by commendations of the staff's honesty, knowledge, and reasonable pricing, which contribute to a strong sense of satisfaction among those who experienced emergency services. Conversely, a substantial portion of the feedback indicates serious discontent regarding non-emergency projects. Several customers report failed appointments, with no-shows and last-minute cancellations leading to significant delays. This lack of reliability has resulted in additional inconvenience, with one customer mentioning being without a working bathroom for an extended period. The overall sentiment surrounding scheduled services suggests that there is a considerable gap in the company's ability to manage and fulfill non-emergency commitments, as indicated by claims of unprofessionalism and lack of communication. Common findings among the reviews include:Emergency Response: Positive experiences often cite quick response times and effective problem resolution in emergency situations.Customer Service: While emergency service technicians are often described as professional and friendly, dissatisfaction arises from poor communication and follow-through in scheduled services.Scheduling Issues: Multiple reviews emphasize significant issues with appointment scheduling, including repeated no-shows and lack of timely updates.Trust and Reliability: Customers express concern regarding the company Read less