Overview of Company Customer Sentiment Analysis in January
O'Brien Service Company receives a mixed sentiment from its recent reviews, reflecting both strong praise and considerable criticism. Many customers commend their professional and knowledgeable staff, mentioning specific technicians who provided exceptional service and responsiveness. There are positive remarks about timely service appointments, thorough inspections, and installations, underscorin... Read more
O'Brien Service Company receives a mixed sentiment from its recent reviews, reflecting both strong praise and considerable criticism. Many customers commend their professional and knowledgeable staff, mentioning specific technicians who provided exceptional service and responsiveness. There are positive remarks about timely service appointments, thorough inspections, and installations, underscoring a consistent customer service experience. However, there are notable complaints regarding perceived overcharging, lack of transparency in billing and service recommendations, and instances of poor follow-up after service calls. While many customers express satisfaction and commitment to using O Read less