Nelson & Son Plumbing Solutions

The reviews indicate a significant issue with trust and reliability regarding Nelson & Son Plumbing Solutions. Customers repeatedly described the owner, David, as dishonest and manipulative, mentioning instances where he demanded large cash payments upfront and then failed to perform the agreed-upon work. Reviewers emphasized that they felt scammed, with some noting they were left with substantial... Read more

The reviews indicate a significant issue with trust and reliability regarding Nelson & Son Plumbing Solutions. Customers repeatedly described the owner, David, as dishonest and manipulative, mentioning instances where he demanded large cash payments upfront and then failed to perform the agreed-upon work. Reviewers emphasized that they felt scammed, with some noting they were left with substantial financial losses after receiving no services despite having paid in full. Frustration over communication was a common theme, as clients expressed dissatisfaction with David's excuses for delays and his dismissive attitude. Several reviewers mentioned being condescended to when they raised concerns about the prolonged timeframes and lack of progress on their projects. The experience culminated in a lack of accountability, with promises made in writing ultimately disregarded, leading customers to feel they had no recourse after being let down. Another repeated concern was the apparent lack of a professional team. Reviewers alleged that David misrepresented having a crew, leading to the impression that he was either working alone or failed to keep promises related to project execution. In summary, the reviews paint a picture of a company that has generated significant customer dissatisfaction due to its lack of professionalism, communication failures, and a perceived pattern of deceptive practices, particularly towards vulnerable clients such as the elderly. Given the intensity of negative feedback, it seems prudent for potential customers to approach this company with caution. Read less