Frank Ashley

The reviews reveal two distinct perspectives about Frank Ashley's services, leading to an overall mixed sentiment. The first review paints a negative picture of Frank, citing specific incidents of missed appointments without apologies and an unprofessional demeanor. The reviewer describes their interaction as frustrating, feeling undervalued and suggesting a lack of moral character. This reflects ... Read more

The reviews reveal two distinct perspectives about Frank Ashley's services, leading to an overall mixed sentiment. The first review paints a negative picture of Frank, citing specific incidents of missed appointments without apologies and an unprofessional demeanor. The reviewer describes their interaction as frustrating, feeling undervalued and suggesting a lack of moral character. This reflects poorly on the company's reliability and approach to customer service, indicating a trend that potential clients should consider. On the other hand, the second review presents a much more favorable view of Frank's services. This reviewer commends him for his quick response time, professionalism, and reasonable pricing. The positive experience contrasts sharply with the first review, suggesting that customer experiences can vary significantly. The reviewer felt they received excellent service and were pleased with the value compared to competitor pricing, which enhances Frank's reputation in this context. Common findings from both reviews indicate that responsiveness and professional communication are crucial factors in customer satisfaction. While one customer had a very negative experience, the other felt that Frank's expertise and quick turnaround made a significant difference. This highlights a potential inconsistency in service delivery or specific circumstances leading to dissatisfaction. To summarize, while there are clear strengths in terms of service quality and pricing in certain situations, the company may need to address issues relating to reliability and communication to ensure a consistently positive reputation among all customers. Read less