Creech Plumbing

The reviews for Creech Plumbing showcase a stark contrast in customer experiences. While one reviewer highlights excellent service, quick response times, and a professional plumber, another expresses significant dissatisfaction due to poor communication, missed appointments, and unresponsiveness. Overall, this indicates a polarized sentiment surrounding the company's reliability and customer servi... Read more

The reviews for Creech Plumbing showcase a stark contrast in customer experiences. While one reviewer highlights excellent service, quick response times, and a professional plumber, another expresses significant dissatisfaction due to poor communication, missed appointments, and unresponsiveness. Overall, this indicates a polarized sentiment surrounding the company's reliability and customer service quality, leading to both commendation and severe criticism. In detailed sentiment analysis, it is evident that Creech Plumbing has strengths and weaknesses that significantly affect its reputation. The positive review emphasizes the responsiveness of the company and praises a specific employee, Ethan, for his professionalism and thoroughness. Customers appreciate quick assistance, effective problem resolution, careful handling of property, and thorough cleanup post-service. This reviewer expresses a willingness to seek services from Creech Plumbing again. Conversely, the negative review presents a contrasting experience marked by frustration and disappointment due to the lack of responsiveness. The reviewer describes a series of unreturned calls, no-shows for scheduled appointments, and an overall lack of communication regarding warranty services. This review paints a picture of inconsistency in service quality and reliability, casting doubt on the company Read less