Proctor Plumbing and Heating

Recent reviews for Proctor Plumbing and Heating indicate significant dissatisfaction with the service. Customers have expressed frustration with the transparency of pricing and the competence of the staff, particularly in handling specific tasks like boiler repairs. The lack of communication regarding costs beforehand and the perceived lack of qualifications of the technician have also contributed... Read more

Recent reviews for Proctor Plumbing and Heating indicate significant dissatisfaction with the service. Customers have expressed frustration with the transparency of pricing and the competence of the staff, particularly in handling specific tasks like boiler repairs. The lack of communication regarding costs beforehand and the perceived lack of qualifications of the technician have also contributed to negative feelings. Overall, recent feedback paints a picture of disappointment and concerns over trustworthiness. In the detailed sentiment analysis, it is clear that a common theme across the review is a perceived lack of professionalism and communication. The customer felt misinformed regarding the technician's qualifications for handling boiler issues, leading to a sense of being overcharged. The review highlights a critical disconnect between customer expectations Read less