Wilkinson Supply Company

Wilkinson Supply Company has garnered a diverse range of reviews over the past month, reflecting a blend of commendations and criticisms. Many customers highlight the exceptional customer service, with particular praise directed towards employees like Kevin, Rachel, Dottie, Paul, and Emily, who exemplified helpfulness, friendliness, and a willingness to go above and beyond. Satisfied customers app... Read more

Wilkinson Supply Company has garnered a diverse range of reviews over the past month, reflecting a blend of commendations and criticisms. Many customers highlight the exceptional customer service, with particular praise directed towards employees like Kevin, Rachel, Dottie, Paul, and Emily, who exemplified helpfulness, friendliness, and a willingness to go above and beyond. Satisfied customers appreciated the extensive product range, fair pricing, and the personal touch of feeling like family in a local business. However, contrasting experiences surfaced regarding post-purchase support, particularly regarding a high-end appliance that led to significant frustration due to repeated servicing issues and lack of support from the company. Overall, while there is a strong positive sentiment surrounding the service and customer experience for many, notable negative feedback reflects concerns over accountability and follow-up service. Read less