Overview of Company Customer Sentiment Analysis in January
The sentiment towards Raleigh Heating & Air over the past month is mixed, with a considerable number of customers expressing dissatisfaction regarding pricing practices and service quality. While there are positive reviews highlighting timely responses, knowledgeable technicians, and good overall experiences, negative sentiments often point to issues like misleading pricing for estimates and unsat... Read more
The sentiment towards Raleigh Heating & Air over the past month is mixed, with a considerable number of customers expressing dissatisfaction regarding pricing practices and service quality. While there are positive reviews highlighting timely responses, knowledgeable technicians, and good overall experiences, negative sentiments often point to issues like misleading pricing for estimates and unsatisfactory repair experiences. Several customers have voiced frustration over service quality decline post-merger, as well as complaints about additional charges that were unexpected. There are a fair number of customers who appreciate the technicians' professionalism and the company Read less