Precision Services

The reviews highlight multiple incidents that illustrate significant issues with Precision Services regarding its operational practices, pricing structures, and communication methods.Communication and Transparency: Several reviewers have pointed out that the lack of clear communication about the work being performed and the associated costs contributed to their dissatisfaction. Many described rece... Read more

The reviews highlight multiple incidents that illustrate significant issues with Precision Services regarding its operational practices, pricing structures, and communication methods.Communication and Transparency: Several reviewers have pointed out that the lack of clear communication about the work being performed and the associated costs contributed to their dissatisfaction. Many described receiving vague estimates, and when actual issues arose, the costs were substantially higher than initially quoted without sufficient explanation. The feeling among these reviewers is that they were not kept adequately informed throughout the process.Quality of Service: A common thread is the perceived low quality of workmanship. Customers reported dissatisfaction with completed tasks or installations that did not function correctly after service. Specific instances include unnecessary repair work and faulty installations that led to further issues within a short time frame.Pricing Complaints: There is a sentiment of being overcharged for services rendered. Many customers mentioned that the prices were exorbitant compared to previous experiences with other licensed professionals. The concerns were exacerbated by feeling that they did not receive a corresponding level of service for the high prices paid, leading to further frustration and feelings of being ripped off.Customer Retention: Despite dissatisfaction, some customers indicated they had previously used Precision Services and might have been loyal, which further added to their disappointment upon experiencing poor service. Attempting to negotiate or seek discounts due to being repeat customers fell on deaf ears, suggesting a lack of customer appreciation or retention strategies.Overall Sentiment: The majority of the reviews convey a strong sense of disappointment, with customers explicitly advising others against using the company's services. Notably, while there are a few positive remarks, they are heavily outweighed by negative experiences. The sentiment analysis culminates in a clear warning for prospective clients regarding the reliability and honesty of Precision Services. In summary, Precision Services is facing significant challenges in maintaining customer satisfaction and trust, primarily due to poor communication, inadequate quality of service, and high pricing relative to industry standards. Read less