Pearce Pump and Plumbing

The reviews reveal a divided sentiment towards Pearce Pump and Plumbing. On one hand, several reviewers commend the company for its prompt and friendly service. Specific mentions highlight the responsiveness of staff (particularly Lisa) and their willingness to accommodate urgent requests, like addressing plumbing emergencies swiftly. Customers appreciated clear communication regarding repairs and... Read more

The reviews reveal a divided sentiment towards Pearce Pump and Plumbing. On one hand, several reviewers commend the company for its prompt and friendly service. Specific mentions highlight the responsiveness of staff (particularly Lisa) and their willingness to accommodate urgent requests, like addressing plumbing emergencies swiftly. Customers appreciated clear communication regarding repairs and costs, indicating that there is a strong positive reaction to the on-site technicians who are perceived as knowledgeable and professional. However, the positive sentiments are overshadowed by significant customer grievances regarding reliability and follow-through. Reports of missed appointments without prior notice and insufficient communication have led to frustration and feelings of neglect among many customers. One reviewer expressed discontent over being left without water for extended periods and questioned the quality of workmanship behind recurring plumbing issues. The long-time customer pointed out a troubling pattern of recurring failures linked to the same problem without sufficient investigation from the company, highlighting potential systemic issues related to the company Read less