Overview of Company Customer Sentiment Analysis in January
Modern Plumbing and Backflow has received overwhelmingly negative feedback in the past month, primarily centered around poor customer service and unprofessional behavior. Many reviews highlight experiences of rude interactions with staff, including the owner, alongside significant dissatisfaction with the quality of repair work and communication issues. Multiple customers report being overcharged ... Read more
Modern Plumbing and Backflow has received overwhelmingly negative feedback in the past month, primarily centered around poor customer service and unprofessional behavior. Many reviews highlight experiences of rude interactions with staff, including the owner, alongside significant dissatisfaction with the quality of repair work and communication issues. Multiple customers report being overcharged or misled about the scope and cost of repairs, leading to feelings of mistrust and frustration. While there are a handful of positive reviews praising specific technicians, these seem to be overshadowed by widespread complaints concerning the company Read less