Maintenance Men On Call LLC

The reviews indicate a generally favorable perception of Lloyd and Maintenance Men On Call LLC. Common positive themes include:Responsiveness and Availability: Many customers appreciate Lloyd's quick response times and flexible scheduling, often noting that he is available outside of normal business hours to handle urgent issues, such as plumbing emergencies.Professionalism: Reviewers frequently h... Read more

The reviews indicate a generally favorable perception of Lloyd and Maintenance Men On Call LLC. Common positive themes include:Responsiveness and Availability: Many customers appreciate Lloyd's quick response times and flexible scheduling, often noting that he is available outside of normal business hours to handle urgent issues, such as plumbing emergencies.Professionalism: Reviewers frequently highlight Lloyd's professionalism, punctuality, and ability to communicate effectively with clients. He often explains the problems and solutions in a clear and considerate manner.Quality of Work: A majority of customers reported satisfactory experiences with the quality of work performed by Lloyd. They often mention having had multiple successful repairs and express a willingness to hire him for future projects, indicating trust in his skills.Friendly and Personable: Several reviews mention Lloyd's friendly demeanor and approachability, enhancing the overall customer experience. However, there are also several recurring complaints:Pricing Issues: Some customers felt that the cost of services was too high and indicated a lack of transparency in pricing. Negative reviews mention instances where customers believed they were overcharged for services or materials.Inconsistent Quality: While many reviews praise the quality of work, a few review instances where job completion was less than satisfactory, leading to dissatisfaction. Specific tasks like toilet flange replacement and installation methods for plumbing attracted criticism.Communication Gaps: A few customers reported issues with communication, particularly in cases where follow-ups were lacking or appointments were missed without notification. In summary, while Maintenance Men On Call LLC led by Lloyd has garnered a strong reputation for good customer service and reliable work, attention to consistent pricing transparency and delivery quality across all jobs would be beneficial to address customer concerns and improve overall satisfaction further. Read less