Hardwood Renovations

The reviews indicate a troubling pattern of dissatisfaction related to service delivery and customer communication. Clients have reported slow response times, which have resulted in missed deadlines and made them feel compelled to seek services elsewhere. Instances of non-communication are common, with multiple reviews mentioning that the business does not answer calls, and the voicemail box is pe... Read more

The reviews indicate a troubling pattern of dissatisfaction related to service delivery and customer communication. Clients have reported slow response times, which have resulted in missed deadlines and made them feel compelled to seek services elsewhere. Instances of non-communication are common, with multiple reviews mentioning that the business does not answer calls, and the voicemail box is perpetually full, preventing clients from leaving messages. Additionally, some customers feel their deposits were not handled properly, as they paid upfront for work that was never completed. This has led to feelings of distrust and disappointment, particularly as clients are left to find alternative solutions for projects they had planned based on the initial engagement with Hardwood Renovations. The recurring theme of clients warning others to "avoid this business at all costs" strongly indicates a serious reputational issue that the company must address to regain customer trust and improve its business practices. Overall, the sentiment drawn from the reviews is one of frustration and warning, suggesting that potential customers should proceed cautiously when considering Hardwood Renovations for their remodeling needs. Read less