Air Experts Heating & Cooling

The reviews for Air Experts Heating & Cooling reveal a polarized customer experience characterized by significant positive and negative feedback.Positive Experiences: Many customers appreciate the promptness and professionalism of the technicians. Reviews often commend the skills of individual technicians who went above and beyond in their work, providing courteous service and thorough inspec... Read more

The reviews for Air Experts Heating & Cooling reveal a polarized customer experience characterized by significant positive and negative feedback.Positive Experiences: Many customers appreciate the promptness and professionalism of the technicians. Reviews often commend the skills of individual technicians who went above and beyond in their work, providing courteous service and thorough inspections. Several reviews highlight the knowledge and expertise displayed when diagnosing issues and performing repairs, as well as the provision of maintenance options that prepare customers for future needs.Negative Experiences: The negative sentiments predominantly revolve around perceived misconduct regarding pricing and diagnoses. Numerous reviewers report instances where they felt pressured into expensive repairs or replacements that, upon obtaining second opinions from other companies, turned out to be unnecessary. There are several mentions of misleading quotes leading to unexpectedly high bills, as well as claims of manipulative sales tactics where technicians suggested full replacements of systems rather than simple, affordable repairs.Communication Issues: Multiple customers voiced frustrations with the company Read less