Review and analyze now for company Proper Plumbing and provide the analysis in the discussed format for the following reviews: '''We've had Proper Plumbing come out to install a bathroom sink, replace a shower pan, replace a shower insert, and reconfigure shower plumbing. Couldn't be happier with the service we received each time.
Britney, Clint, and Scott are amazing and ALWAYS provide outstanding service! They go above and beyond always polite, professional, and responsive. I highly recommend Proper Plumbing to anyone needing plumbing services.
Great experience all the way around! My husband called Proper Plumbing recently and they seemed willing to come out earlier if we had an urgent issue (but we didn't) and we wanted to do it after Thanksgiving. My husband received an email confirming the appt and this morning, a phone call advising when Clint would be coming out to give an estimate - it was inexpensive, and would be applied toward repairs if we chose them.
We had already opened up a couple spaces to access a sewer pipe that needed to be replaced and Clint gave a very reasonable estimate to have it done, so we decided to go forward and he immediately went to get the supplies and came back to do the work. As a plus, he has animals and was very good with our nervous pup.
It was a 5-star experience all the way around. While I hope we don't need a plumber again too soon, just having a reputable and responsive plumber that's easy to get in touch with makes it not as big a concern as it could be.
I had an emergency issue, they were there in a few hours and did a great job at a reasonable rate. Will definitely use them again.
Proper is no joke. The name says it all, and they stand up to it.
We had family coming into town to stay at our house. Not realizing the toilet was leaking from the bottom, as we rarely use that bathroom.
Their tech was able to make it out same day and get it replaced, saving the day for our guests to stay with us. I now have a plumbing company I feel comfortable referring to friends.
Brittany was so kind and helpful. Fit us in for a same day fix of a plumbing problem in guest bathroom.
We had guest arriving that day. Scott came out and fixed the problem quickly and efficiently.
Awesome work by the whole team. Can't thank you guys enough.
If you are looking for a professional, friendly and reasonable rate plumber Proper Plumbing is the place to call. My husband was thorough in his research before settling on a 'smart' tankless water heaters/recirculation system with wifi control.
He spoke with many, met with several, and got the best vibe and price from Scott at Proper Plumbing. Scott was prompt, knowledgeable, and just an all-around good guy.
He stayed late when necessary and got the job done correctly. We'll be bringing him back for a few other upgrades we'd like completed.
Nice to know reliable, affordable technicians do exist. Definitely recommend!! What a great bunch of people.
From my first contact with Brittany to Scott coming out to assess and then fix my leak, the experience was so pleasant. Scott was so nice and knowledgeable.
He gave clear answers to all my questions and had the job done in less than an hour. I know who I'm calling if more plumbing issues come up.
Great job guys! You've got a customer for life Scott arrived super fast and did a great job with the pipe repair. Definitely would recommend! Our hot water tank stopped working and we called proper plumbing for help.
I called at 8am as soon as they opened to be placed on the schedule. She answered quickly and helped me even faster.
We received shamed day service. The technician came to our house and fixed our water heater (nothing too major, thankfully) and the service fee was affordable as well!! We will definitely use Proper Plumbing again for help! Honest, fast and reliable! Thank you!! They were very responsive and came out when it was convenient for me.
Scott was very friendly and explained everything clearly. Easy job done in under an hour.
Will use these folks again in the future. The best! Always professional and they do a meticulous job.
Highly recommend. Save yourself the hassle and hire them! Did excellent work at a decent price.
You can't ask for more. Plus they are polite and responsive.
I highly recommend Proper Plumbing...Scott is professional, very skilled in his job and has excellent people skills. He has done quite a bit of work over the past few years in my home and my son's home.
He rerouted my pipes after an unfortunate slab leak and recently installed 3 new Toto toilets and has unclogged numerous drains. He is honest and up front and his prices are very fair.
He quietly performs his job and leaves his work area sparkling clean. His answering service Courtney is very friendly and schedules appointments within a two hour time frame but I have yet to wait more than a 1/2 hour before the Proper Plumbing truck is pulling up out front of my home.
I highly recommend this company. You won't be disappointed! I called after normal business hours when we discovered a water leak and was relieved to get next-day service.
The appointment was confirmed by text message, and we were notified when Scott was on his way. I couldn't be happier with the service he provided.
He was professional, courteous, and knowledgeable. He identified the source of our water leak in a jiffy and made the repair for a reasonable price.
He also went the extra mile to provide great service. I have already recommended him to others and will definitely call Proper Plumbing for any future needs.
Wow ! Great service and communication . I had a massive leak and Scott the Plumber for Proper Plumbing was able to resolve my issue even staying after hours to finish my job .
He was clean and professional . I am a customer for life - thank you !!! Scott and his office staff are absolutely amazing! Every call and email was answered promptly.
We had to do a re-route of of a cold water supply pipe and Scott showed up on time, was meticulous and efficient, finishing the job in one day rather than a day and a half. We had previously received a bid with three options and chose the one that worked best for us.
We would definitely call Proper Plumbing again! Our kitchen faucet was leaking and the warrantee had expired on it. We had a handyman out who looked at the job and decided he didn't want to do it.
A friend recommended Proper Plumbing so I called them. They were closed for the day but have an answering service which is very convenient.
I received a call first thing in the morning the next day!. They were able to schedule an appointment quickly.
Scott, our plumber was very knowledgeable and friendly. The job turned out great, even changing the direction of the faucet so it was easier for me to access.
He switched out the old flimsy shutoff valves to high quality brass ones and even routed the dishwasher drain pipe correctly. I would highly recommend using them if you are looking for a professional plumber who can do the job correctly and an administrative team that reaches out to you quickly.
I smelled gas in my garage and Proper Plumbing sent a plumber out immediately. He diagnosed the problem and installed a new gas line to my dryer.
I felt so relieved that the problem was taken care of quickly! First, Scott was the man!! Excellent communication, really great efficiency and handled everything really well. Was called out to take care of water heater and got a little tougher than that.
Also the receptionist was amazing as well and highly communicative. Definitely recommend to anyone I can't say enough good about this company.
They showed up on time, diagnosed the problem accurately and repaired it at a reasonable price. Another plumber told us the problem was something else and wanted $7,000 to repair.
Proper Plumbing came on time, pinpointed the problem and got right to work. He even stayed until 9:00 PM working on it so we wouldn't be without water overnight.
Trust your plumbing to Proper! They were responsive and on time. Scott was great explaining our options and pros and cons of various materials and methods for replacing our current pioe.
We have used these guys for a few jobs now, and will definitely use again! Scott does great work. A company stands out best in how they handle things that go wrong.
We had a small issue with a faucet we had replaced, which probably wasn't even their fault. Scott came out and remedied it very quickly.
This company did a Great Job on a big project that I recently had. They were tasked with re-doing all my plumbing and drainage for a large apartment complex with 3 individual buildings! New lines all the way out to the street and the whole works.
Scott and his crew were really professional and clean with their work. Also working through the rain to meet the project deadline while paying close attention to the details of this large work request.
I highly recommend Proper Plumbing and I am thankful for the referral that I received which allowed me to book them for services. Jean Almonor I just had Scott come out from Proper Plumbing to fix a shower drain.
I am very happy with the service Scott provided. I will most assuredly be reaching out to Proper Plumbing whenever I need service, and I intend to reach out to them when we go ahead and remodel the master bedroom, which will include relocating the shower, adding a sink, etc.
Scott was very friendly, professional, and informative. Very happy customer! Scott and his team are some of, if not the most, professional people we've ever worked with.
We had a pretty sizable septic project that Scott not only advised us on, but also monitored the entire way. They worked overtime in +90 degree temperatures just to be sure the job was done on time and to our satisfaction.
We cannot thank Scott and his team enough for the work that they completed. They will definitely be on our speed dial for years to come.
Once again Proper Plumbing saves my day. I called and the same day they came out and fixed the issue.
Always friendly and professional. My experience with proper plumbing was excellent.
I was asking around the neighborhood for a plumber in Ramona and no one had a plumber they recommended so I turned to yelp. Britney was very polite and had excellent customer service.
She kept me in the loop on when the technician would arrive. When Scott arrived he was very polite and did clean work.
I thought I had the right water pressure regulator for the job but I didn't. He got the info he needed and came back the next day.
Quote was spot on. I will be using this company again! Very quick to respond and they did a great job repairing our hot water heater.
I would highly recommend them for anyone living in Ramona. When I reached out to proper plumbing to locate a leak they were right on it ! They had great communication skills and didn't just come out and snake the job.
They truly went above & beyond to make sure I was satisfied & they didn't charge an arm and a leg ! Have a new tenant who reported that the shower head was detached from the wall. Proper Plumbing responded to a request for a quote quickly and arrived the next day.
The price was reasonable--and lower than others. My tenant reported that they were very nice and worked quickly.
Will definitely hire again in the future. Quick response, reasonable price, and honest service.
Can't ask anything more. Particular shout out to Scott.
He was very friendly and helpful in explaining the full scope of the problem and provided quotes and explanations for various short/long term solutions. Scott and his staff are absolutely AMAZING!! They were on time and are extremely knowledgeable.
I will never call another plumbing company again, Proper Plumbing is the only company we will ever use for our home and our business. Scott and his team did an AMAZING job on my big project of replacing the whole drainage system.
A lot of ground digging but they did a great job covering as much as they can and leave the house in clean condition. I would suggest this team to anyone that I know of.
Their price is reasonable and not much of surprise extra cost during the project. Scott and his team were great.
I went to sell my investment property and found out my septic tank was shot while we were in escrow. He came out to bid the job the same day I called him and we had a tractor there the next day getting the job done.
They completed the work in 48 hours and left the site the same way they found it! They saved the sale of my home! This was the third company I called and I'm glad I chose them over the other two. These guys came out to look at my shower head and toilet that were both leaking.
They showed up right on time, had it fixed within hours, and for a great price. They suggested some possible things to do down the road but with no pressure.
Would definitely recommend them and I will definitely use them again. Absolutely 5 star service.
We had an irrigation leak in our backyard under a concrete patio. After the leak detection company found the leak, we called several plumbers for quotes.
Proper Plumbing was the quickest to respond, had a reasonable quote, and was there the next business day. The guys were polite, professional and the work was outstanding.
We were concerned about having a concrete repair on the patio, but they did a beautiful job. We will definitely use them again for any issues in the future.
I had a leak underground that was spraying water like it was the thing to do, so I decided to call in the professionals. Service was straightforward, the guy (sorry, it's been a few months since I utilized their services so can't recall his name) arrived promptly, got to work and had it fixed in no time.
The best part? I reached out to them in the morning and they were able to come out in the afternoon to get it fixed. Great response and very reasonable price! I would highly recommend.
The guy was friendly and quick and clean. Thought this company was going to pull through for me (with my toilet problem) however the tech came out 10/14/19, said he was going to order parts and didn't hear from him/company until after leaving 3 messages 3 days later,10/17/19.
It's no wonder they don't have many reviews. Hired Scott to replace water supply pipes inside our drywall, and his price was half the cost of another highly rated plumbing service.
He came in and did the job amazingly quick, and well done. He also checked our pressure regulator and changed that for us.
Highly recommend to compare quotes from other plumbers with this one Clint is the best! We had an issue with our washing machine pipe backing up and were worried our pipes had roots growing. Clint came over and spent a long time running a camera through each intake.
We discovered that the entire house was on a totally separate pipe system, and the washing machine was hooked up to (what looks like) an abandoned pipe system. His honesty and hard work saved us so much money and heartache.
These guys are not only pros, they have integrity. That is a rare trait to find in this business.
Would highly recommend! Scott was fast, friendly and competitively priced. did a swap out of water heater.
no issues. no trying to upsell.
good guy. Wow, they came the same day I called to address my water regulator issue.
As you can imagine, the following can lead to bigger issues within the home. Scott arrived promptly to our house.
He took a look at the regulator and suggested replacing it. The max water pressure should be 75 and ours was at 100 which wasn't good! He gave me a quote of $325 to replace.
He didn't have the part but he offered to go get it and come back immediately to install it. He arrived at my home at 4PM and by 5:15 the job had been completed.
Great service!! Will definitely use them again. During his visit he also suggested our main water shut off valve to be replaced since it was slightly linking.
However, he did mention that could wait a little bit. I know this wasn't the cheapest price I could obtain for this service but I just got a since of trust worthiness from Scott that made me feel comfortable.
To me that's more important than paying a few more dollars less for the service. Give them a try, you won't regret it! 100% recommend this company.
Not only were they able to fit me in for a same day visit but they came back not once but twice for me while working through a kitchen remodel. Scott was knowledgable and prompt, kind and helpful.
Super accessible & quick to fix our problems. They were super kind and friendly.
We were terrified because our water pressure was too high, but they came very quickly & explained the process to us in an easy-to-understand manner. Will definitely call again if we have any other problems! By far the best plumbing company in the San Diego area.
Honest and reliable and fair prices! I would highly recommend them for your plumbing needs.. I lucked out and found them on Yelp.
We needed to replace our water heater and needed it Pronto. Proper was able to replace it with a couple of tankless water heaters and completely re-piped our office with new piping for a fraction of what other offered.
I would highly recommend!!!!! Scott was our contact, he was great to deal with. These guys came out and replaced my regular water heater with a tankless water heater.
They were quick and affordable. Definitely recommend! I discovered a leak in my water heater and called Proper Plumbing late on a Wednesday night to see if they could come and look at it.
Scott answered the phone right away and said his on-call tech was currently on a job in Bonita (not close to my house). Since I was able to stop the leaking water by turning off the inlet valve, I didn't need immediate service and agreed to have them come out at 7:00am the next morning.
Scott and Clint showed up at about 7:30am and surveyed the situation. He tried to reseal the nipple, but it was not successful, so the tank needed to be replaced.
I was given a quote and also agreed to install an expansion tank. Scott answered all my questions, including the pros and cons of possibly going tankless (gas or electric).
While I was interested in the tankless option, there was more gas-line, venting, and/or electrical work that might need done than I was willing to do at the time so did a straight tank replacement. They did all the agreed upon work, including new supply lines, and I was up and running later in the afternoon.
While they were there, I also asked them to take a look at a leaky shower valve, which they also repaired with new one piece cartridge that was an upgrade from the leaky two piece cartridge. The finished job looks clean and professional, and they completely cleaned-up before they left.
Overall, very happy with the response and service.'''.
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