TMS Property Solutions

The reviews for TMS Property Solutions present a divided sentiment, heavily leaning towards dissatisfaction. Many customers have expressed extreme frustration with the company's service, citing poor communication, long delays, unprofessional behavior, and concerns over overcharging. Some have reported feeling misled or disrespected, particularly in interactions with the company's ownership and man... Read more

The reviews for TMS Property Solutions present a divided sentiment, heavily leaning towards dissatisfaction. Many customers have expressed extreme frustration with the company's service, citing poor communication, long delays, unprofessional behavior, and concerns over overcharging. Some have reported feeling misled or disrespected, particularly in interactions with the company's ownership and management. On the other hand, a few reviews contain positive feedback that highlights the quality of workmanship and customer satisfaction. However, these positive remarks are overshadowed by a significant portion of negative experiences, leading to an overall sentiment that strongly reflects a lack of trust and professionalism in TMS Property Solutions. In more detail, the predominant themes throughout the reviews include severe dissatisfaction with customer service, particularly with responsiveness and professionalism. Multiple reviewers recounted experiences of being ignored, receiving vague invoices, and feeling compelled to pay before services were rendered. The complaints often centered on the perception that TMS is untrustworthy and more focused on financial gain than customer satisfaction, mentioning instances of perceived overcharging and lack of transparency. Conversely, the few positive reviews provided a counterpoint, with a customer highlighting the quality of workmanship and expressing satisfaction with the results of water mitigation services. However, even these positive remarks were tempered by a general acknowledgement of the industry-wide challenges in dealing with insurance processes and contractors. Overall, the findings indicate a significant risk in engaging with TMS Property Solutions, as many former customers have experienced unprofessionalism and dissatisfaction, while a minority of reviewers did find value in their services. This disparity suggests potential issues with service consistency and may warrant caution for prospective clients. Read less