Minyard Plumbing

Across the reviews, there is a clear sentiment of appreciation towards Minyard Plumbing for their reliable service and punctuality. Customers frequently mention specific employees, Jeremiah, Norell, Bill, and Phil, commending their professionalism and effective workmanship. Several users highlight the affordability of services compared to competing companies, particularly noting that Minyard offer... Read more

Across the reviews, there is a clear sentiment of appreciation towards Minyard Plumbing for their reliable service and punctuality. Customers frequently mention specific employees, Jeremiah, Norell, Bill, and Phil, commending their professionalism and effective workmanship. Several users highlight the affordability of services compared to competing companies, particularly noting that Minyard offered fair pricing for weekend service when other businesses quoted much higher rates. However, the reviews are not uniformly positive. One review stands out for its critical perspective, detailing a profoundly negative experience regarding follow-up service after an initially effective repair on a water heater. This reviewer expressed frustration with the lack of accountability on the part of the company, particularly the refusal to provide service without additional cost despite previous charges being paid for what was understood to be a comprehensive repair. This incident contrasted sharply with the otherwise positive experiences noted by other customers, indicating a lapse in the customer support process and a potential lack of warranty coverage that should have accompanied their service. Common findings from the reviews suggest that while many customers are likely to recommend Minyard Plumbing, the company may need to address the concerns raised about accountability, service guarantees, and customer communication. Improving support processes and ensuring clarity in service expectations could help mitigate negative experiences and enhance overall customer satisfaction. Read less