Air Today

Air Today receives consistently positive marks for technician-level professionalism — multiple reviews praise individual techs as friendly, courteous, and knowledgeable — but this is significantly offset by a serious pattern of pricing complaints. At least five reviews explicitly describe being quoted one price and charged substantially more, being pressured toward expensive replacements, or f... Read more

Air Today receives consistently positive marks for technician-level professionalism — multiple reviews praise individual techs as friendly, courteous, and knowledgeable — but this is significantly offset by a serious pattern of pricing complaints. At least five reviews explicitly describe being quoted one price and charged substantially more, being pressured toward expensive replacements, or finding hourly rates and labor charges unreasonably high, driving the pricing score down sharply. Project completion is mixed: some jobs were resolved quickly and completely, but at least two reviews describe work that was paid for yet left unfinished, and one describes a follow-up that was promised but never delivered. Experience scores moderately — techs generally diagnosed problems correctly and showed technical competence, but one instance of leaving freon port caps off and another of a job requiring a second costly visit after the first failed undercut confidence. The overall picture is a company with capable field technicians whose work is undermined by pricing transparency issues and inconsistent follow-through. Read less