Jimmy

The reviews primarily reflect a strong sentiment toward Jimmy's Plumbing & Repair, with numerous customers expressing their trust and appreciation for the company's services. Positive comments repeatedly emphasize the high level of professionalism exhibited by both the office staff and on-site technicians. Customers particularly appreciated their fast response times, the ability to address complex... Read more

The reviews primarily reflect a strong sentiment toward Jimmy's Plumbing & Repair, with numerous customers expressing their trust and appreciation for the company's services. Positive comments repeatedly emphasize the high level of professionalism exhibited by both the office staff and on-site technicians. Customers particularly appreciated their fast response times, the ability to address complex plumbing issues (such as working in challenging spaces and managing older plumbing systems), and the courteous demeanor of the technicians. Moreover, the mention of specific team members like Chrissy, Torin, and Bud indicates a personalized service experience, fostering a sense of loyalty among clients. The general perception is that the company delivers quality workmanship at fair prices, contributing to the reputation that they are among the best in the plumbing business. Nonetheless, there is a notable outlier in the sentiment: one individual reported frustration regarding a lack of clarity about additional charges for drive time, which was communicated after the fact and created a negative impression. This highlights an area where Jimmy's Plumbing & Repair could enhance customer satisfaction Read less