Ken’s Home Improvement

This contractor exhibits severe and consistent deficiencies across all dimensions. Professionalism is critically compromised by repeated no-shows, failure to communicate, broken promises, and disrespectful behavior toward clients. Project completion is the most damaging dimension, with multiple reviews documenting abandoned jobs, unfinished work, and refusal to return for callbacks despite payment... Read more

This contractor exhibits severe and consistent deficiencies across all dimensions. Professionalism is critically compromised by repeated no-shows, failure to communicate, broken promises, and disrespectful behavior toward clients. Project completion is the most damaging dimension, with multiple reviews documenting abandoned jobs, unfinished work, and refusal to return for callbacks despite payment received. While a few positive reviews praise reasonable pricing and problem-solving ability, these are vastly outweighed by nine reviews detailing incomplete projects, missed deadlines, and financial losses to clients. The pattern of behavior—taking deposits, failing to show up, making excuses, then disappearing—suggests systematic misrepresentation and potential fraud. Read less