Ken

among the reviews reveal several patterns. Many customers express a sense of betrayal and disappointment, particularly when promises of timely completion were not met. There are recurring mentions of delayed work schedules, with some instances where progress stretched well beyond initial estimates, leaving clients feeling ignored and undervalued when follow-up attempts were met with silence. This ... Read more

among the reviews reveal several patterns. Many customers express a sense of betrayal and disappointment, particularly when promises of timely completion were not met. There are recurring mentions of delayed work schedules, with some instances where progress stretched well beyond initial estimates, leaving clients feeling ignored and undervalued when follow-up attempts were met with silence. This lack of communication appears to be a crucial factor in customer dissatisfaction, as multiple reviews detail frustration over Ken's failure to return calls or texts after being contracted for a job. Notably, some reviews also point to subpar quality in the completed work, including issues related to improper installation and the ineffectiveness of the repairs. Users have shared situations where basic tasks, such as electrical work or structural installations, were not executed properly, leading to further complications. The overall portrayal of Ken's Home Improvement suggests a pattern of unprofessionalism, with many customers advising against hiring due to experiences of being overwhelmed by excuses, unfilled commitments, and perceived scams regarding payment requests. The contrast in customer experiences indicates that while some individuals received satisfactory service, these instances are overshadowed by a significant volume of negative feedback pointing to systematic issues within the company's service delivery and reliability. Read less