Hudson Plumbing & Electric

The review clearly expresses dissatisfaction with Hudson Plumbing & Electric, focusing on their customer service approach. The individual recounts a negative phone interaction characterized by rude replies when seeking assistance with basic questions. This interaction not only led to the customer feeling undervalued but also resulted in a strong recommendation to avoid this company in favor of com... Read more

The review clearly expresses dissatisfaction with Hudson Plumbing & Electric, focusing on their customer service approach. The individual recounts a negative phone interaction characterized by rude replies when seeking assistance with basic questions. This interaction not only led to the customer feeling undervalued but also resulted in a strong recommendation to avoid this company in favor of competitors who demonstrate better manners and professionalism. Common findings from this review indicate that customer service is a critical area of concern for Hudson Plumbing & Electric. The review suggests that the company's communication style may alienate potential clients, ultimately impacting their business negatively. When considering options for plumbing services, the emphasis on courtesy and respect in customer relations appears essential to customer satisfaction and retention, both of which are currently lacking as reported in this review. Read less