Waterhouse

This contractor shows severe inconsistency across reviews. Two positive reviews (2024 and 2016) praise quality work, responsiveness, fair pricing, and attention to detail. However, a damaging 2016 review documents serious professionalism failures—owner screaming obscenities at a customer and her child, with alleged focus on payment over job completion. The professionalism and project completion ... Read more

This contractor shows severe inconsistency across reviews. Two positive reviews (2024 and 2016) praise quality work, responsiveness, fair pricing, and attention to detail. However, a damaging 2016 review documents serious professionalism failures—owner screaming obscenities at a customer and her child, with alleged focus on payment over job completion. The professionalism and project completion scores are heavily depressed by this critical incident. With only 3 reviews total and conflicting signals, confidence in this score is limited. The recency of the most recent positive review (2024) provides some reassurance, but the severity of the documented misconduct cannot be overlooked. Read less